Quality of care is a measure of the care that patients receive at nursing homes. Residents of these homes have a right to expect safety, hygienic environments, and the appropriate treatment. When nursing homes take money from the government, it’s not only the patient’s expectations that matter.
When any nursing home bills Medicaid of Medicare (for skilled nursing care), they are declaring that their services are up-to-standard. That means low-quality services don’t merely harm the patient—they also represent fraud against the government. That fraud can be prosecuted severely using the False Claims Act.